Delete your account & data

You can delete your ComplyWithMe account and all associated data at any time. This is permanent and cannot be undone.

What gets deleted

• Your account and sign-in identity.
• Any data synced to or backed up in the cloud.
• The compliance data held on your device (properties, tenancies, certificates, deposits, Right to Rent checks and the rest).

Records we must keep for legal or accounting reasons (e.g. proof of a payment) are retained only for as long as the law requires and are then deleted — see our Privacy Policy.

Delete from within the app

Deletion is built into the app, where you're signed in and we know it's you: open Settings → Account → Delete account and confirm. Your account, cloud data and on-device data are removed immediately.

Delete some of your data without closing your account

You don't have to delete your account to remove data. In the app you can delete individual records — a tenancy, certificate, deposit, check or other entry — from their own screens, and they are removed from your device and from your cloud backup at once. To clear every record but keep your sign-in, open Settings → Data → Delete all my data. To have us remove specific data for you, email info@complywithme.co and say what to delete; we'll verify it's you and action it within one month.

No longer have the app?

If you've removed the app or can't sign in, email us and we'll verify your identity and delete your account and data:

Email info@complywithme.co

Deletion requests are actioned without undue delay and within one month, in line with UK GDPR.