ComplyWithMe
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Support

Contact & Support

Last updated: 31 July 2026

1. Questions, ideas and app support

Email info@complywithme.co for anything about the app — how a feature works, a problem with your account or subscription, something that looks wrong, or an idea you would like to see. Include the app version (Settings → About) and your device if you are reporting a problem. We aim to reply within two working days.

2. Privacy and your data

For anything about your personal data — access, correction, deletion, or a question about our privacy practices — email privacy@complywithme.co. You can also delete your account and data at complywithme.co/delete-account, and our Privacy Policy explains what we hold and why.

3. Subscriptions and billing

Subscriptions are purchased on the web and billed by Stripe — there are no purchases inside the app. For billing questions or our refunds policy, email info@complywithme.co with the email address on your account.

4. A note on what support can and can't do

We can help you use the app; we cannot give legal advice about your tenancy or your case. For advice on your specific circumstances — especially before serving notice or seeking possession — please consult a qualified solicitor or a landlord association.

5. Who we are and how to complain

ComplyWithMe is a trading brand of Steleo Publishing Ltd (company no. 11891029), registered office 167–169 Great Portland Street, London W1W 5PJ. ICO registration ZB969283. If you are unhappy with how we have handled your data, you may complain to the Information Commissioner's Office: ico.org.uk · 0303 123 1113.